If you find yourself in need of some assistance, our support team is available to you via email and WhatsApp from 9am to 6pm Singapore time daily, excluding weekends and public holidays. Once an inquiry is sent, please allow us 2-3 business days to respond to you. If you need help with your order, please be sure to include your order information to help us serve you faster.

For any press or business inquiries, you may send us an email at business@openwater.sg.